Have Questions? Contact Us
Frequently Asked Question
You can reach us by phone at +977 9764578611 (Mobile) or 01-5357875 (Landline). Alternatively, you can visit our store in Pako, Newroad, Kathmandu or contact us via our website at mobilepoint.shop.
Yes, we offer delivery for all purchases made online. Once your order is confirmed, we’ll arrange a delivery to your location.
Absolutely! All the products we sell are 100% genuine and brand-authorized, ensuring high-quality and authentic devices.
Yes, most of our products come with a manufacturer’s warranty. The warranty period and terms vary by product, and all relevant details are included in the product description. If you have any questions, feel free to reach out to our support team for clarity.
We offer a return or exchange policy for defective products within 3 days of purchase. Please visit our store with the product and receipt, or contact us for assistance.
We are open every day from 9:00 AM to 7:00 PM. Feel free to visit or reach out to us during these hours—we’re always here to assist you!
We accept multiple payment methods, including credit/debit cards, bank transfers, and cash on delivery for in-store and local purchases.
At Mobile Point, we offer 100% genuine, brand-authorized products from trusted manufacturers. Our secure online shopping platform and positive customer reviews reflect our commitment to authenticity and reliability. You can also visit our store in Pako, Newroad, Kathmandu to verify our products in person
